Recent Water Damage Posts

Ahwatukee & South Tempe: 24 Hour Emergency Water Damage Service

5/26/2016 (Permalink)

SERVPRO of Ahwatukee & South Tempe is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 520-709-6023

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Ahwatukee & South Tempe has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Ahwatukee & South Tempe

SERVPRO of Ahwatukee & South Tempe specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What a difference it makes to be a hands on person!

3/4/2016 (Permalink)

Water Damage What a difference it makes to be a hands on person! If your floor has ripples and waves, it's time to call SERVPRO

Hi all! Justin here, as the managing partner in the franchise my day to day activities usually doesn't take me to a job site. After 6 years of doing every job (2 with another franchise and 4 with my own), I have been able to "let go" for the last year. Since the addition of Jamie as our Production Manager to help our lead Crew Chief Dustin, I have been able to focus a bit more on different tasks that don't usually put me inside of a loss, at least not until most of the work has been done.

Today was different, with some projects in progress and Jamie on the road, I was called back up to the big leagues (if I may make a baseball reference, Spring Training is underway next door to our office). 

I realized what made me love disaster restoration in the first place. Our customer called in a panic, she had just returned from Hawaii to find that the home inspector for her home sale had left the water on and a washer valve ran for 5 days! Needless to say there was quite the loss on her hands. 

I assured the customer that it was my first priority, told her I would be there within an hour, rounded up Dustin and we were there within 45 minutes. Once there, I knew she was concerned due to no longer living here and wanting to get home as soon as possible. Also, her investment, her money and her life today, we all under water. 

Dustin and I explained the process of making sure to stop any secondary damage and recovering the property from the original damage. Within minutes she relaxed, I told her that I was going to personally make sure she was well taken care of and that she didn't need to worry. 

The project is now in the process of drying and the repairs are being scheduled for when we finish the remediation so she isn't held up returning home. 

The best part of the job came when she gave me a key and told me that she felt comfortable enough to go have "a beer and a nap" since her house was in good hands. 

Her compliments and trust in our work and process is worth all the soreness in my muscles tonight.